Auto login and navigation help.

Ally Auto has a new home. Here’s how to make the most of the experience.

1. Switch to the new experience.

Mobile App Web

Mobile app setup.

First, log in as usual. Then, we’ll direct you to open the right mobile app, or download it if you haven’t already. Last up is a one-time security code setup — to verify your identity, we’ll send a code to your phone if we detect a login attempt from an unfamiliar device. Let us know the best number to send the code to — you can make changes anytime.

Ally Auto App login screen
Ally Auto App screen informing users about the new experience and directing them to open the new app.
Mobile app security code setup screen, informing users what a security code is and displaying their existing phone numbers, with options to add, delete, or confirm and continue

Go here if your screens look different.

2. After you’ve set up your new login info,

Scan the QR Code to access your app store.

Start using the right mobile app and delete the old one.

Get the Ally: Banking & Investing App here, and use it to access your auto account from your phone — anytime, anywhere.  

Use the Ally: Banking & Investing App

Delete the Ally Auto App

To find your FICO® Auto score:

Good news: it’s even easier now! It’s right here, at the bottom of your Vehicle Details page:

Ally.com vehicle detail page, containing all of a user’s vehicle account information, with a bright red arrow pointing to the view FICO Auto Score content.

Screenshots are for illustrative purposes only.

Ally Banking and Invest mobile app vehicle detail page, containing all of a user’s vehicle account information, with a bright red arrow pointing to the view FICO Auto Score content.

Still have questions?

Give us a call at 1-888-925-2559 , Mon. - Fri. 8am - 11pm, Sat. 9am - 7pm. We’re glad to help.

If your screens look different:

It means you have more than one account with us. Here’s how you switch to the new experience.

Mobile App Web

Mobile setup.

From our Banking & Investing app:

First, log in as usual. Then, we’ll ask you to link your accounts so you can easily access them all from one app — do it by entering your Ally Auto login info and selecting continue. Once you’re linked, review your login and contact info. After selecting Continue, you can edit it on the Profile screen at any time.

Now that your accounts are linked, you don’t need your separate Ally Auto login info anymore. Use one username and password to access all your accounts.

Ally Banking & Investing App login screen
App screenshot of an intermediary screen informing people to enter their Ally Auto login info.
App screenshot informing users their accounts have been linked, and that they can edit their info after continuing.

From our Auto app:

First, log in as usual. Then, we’ll ask you to link your accounts so you can easily access them all from one app — we’ll help you get there. Log into the new app with your Ally Bank, Invest, Home, or Credit Card login info — and you’re linked! Review your login and contact info — you can edit any of it after continuing. 

Now that your accounts are linked, you don’t need your separate Ally Auto login info anymore. Use one username and password to access all your accounts.

Ally Auto App login screen with an arrow pointing to the login information
App screenshot of an intermediary screen informing person to link up their accounts, and informing them we’ll get them to the right app.
App screenshot informing someone their accounts have been linked, and that they can edit their info after continuing.