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Ally Mobile Text Program

Consent for Texts
By participating in the Ally Mobile Text program, you consent to receive welcome messages, account updates, generic account alerts, fraud notifications, other account-related alerts and 2-way payment reminders. We don’t charge a message delivery fee, but standard message and data rates from your carrier may apply. Check with your provider if you have any questions about your plan and the cost of receiving text messages.

Carriers are not responsible for any delayed or undelivered messages. Messages may be delayed or not delivered due to factors outside of the carrier’s control.

Text Shortcuts:

Security Codes

  • Text STOP to 25595 to stop receiving any future security codes in relation to your accounts with Ally.

  • If you texted STOP in the past to keep from receiving security codes and wish to receive them again, text OPTIN to 25595. Message and data rates may apply. Message frequency varies.

  • Text HELP to 25595 for help.

 

Deposits SMS Alerts

  • Text STOP to 25593 to stop receiving any future Deposits text alerts in relation to your accounts with Ally.

  • If you texted STOP in the past to keep from receiving Deposits text alerts and wish to receive them again, text OPTIN to 25593. Message and data rates may apply. Message frequency varies.

  • Text HELP to 25593 for help.

 

IVR SMS Alerts

  • Text STOP to 25592 to stop receiving any future IVR text alerts in relation to your accounts with Ally.

  • If you texted STOP in the past to keep from receiving IVR text alerts and wish to receive them again, text OPTIN to 25592. Message and data rates may apply. Message frequency varies.

  • Text HELP to 25592 for help.

 

Auto Consumer SMS Alerts

  • Text STOP to 25591 to stop receiving any future Auto Consumer text alerts in relation to your accounts with Ally.

  • If you texted STOP in the past to keep from receiving Auto Consumer text alerts and wish to receive them again, text OPTIN to 25591. Message and data rates may apply. Message frequency varies.

  • Text HELP to 25591 for help.

 

Auto Collections SMS Alerts

  • All Auto Collections messages are free.

  • You may opt out at any time by texting STOP to 255922. By sending STOP to 255922, you agree to one additional confirmation message stating that you've opted out and will no longer receive messages from Ally.

  • If you texted STOP in the past to keep from receiving Auto Collections text alerts and wish to receive them again, text OPTIN to 255922. Message frequency varies.

  • Text HELP to 255922 for help.

 

Credit Card SMS Alerts

  • Text STOP to 833-276-5500 to stop receiving any future Credit Card text alerts in relation to your accounts with Ally.

  • If you texted STOP in the past to keep from receiving Credit Card text alerts and wish to receive them again, go to Alerts and re-enroll. Message and data rates apply. Message frequency varies. Carriers are not liable for delay or undelivered messages.

  • Text HELP to 833-276-5500 for help.

 

Event Reminder Alerts

  • You may opt out at any time by texting STOP to 247247. By sending STOP to 247247, you agree to one additional confirmation message stating that you've opted out and will no longer receive event reminder alerts from Ally.

  • Text HELP to 247247 for help.