Auto Statements FAQs

You're automatically signed up for online statements when you enroll. If you'd like to receive paper statements, in addition to online statements, you can update your preferences from your Paperless Settings.

Log in and go to Profile and Settings and select Paperless Settings.

On the web:   

Log in , select Profile and Settings, then select either Statements, Documents, or Statements and Tax Forms from the menu (the words are different based on which accounts you have with us). You’ll also see one of these three labels in the navigation bar — you should find all your account-related documents there, as well.

On our app:

Log in, then tap Menu. Scroll to Documents, where you should find everything you need for all your accounts.

If you don’t see the document you’re looking for, contact us to request a copy. 

You can. Keep in mind: there may be fees applied depending on your contract details, and if additional accounts are added to your consolidated statement.

If you've created a consolidated billing statement for your existing accounts with us and you are entering into new financing, let your dealer know your preferred payment due date before signing your contract.