Webroot® SecureAnywhere™ FAQs

Yes. The same types of threats that target computers, such as viruses and malware, can also affect your mobile devices.

You can protect your Android mobile device with Webroot® SecureAnywhere™ — an anti-virus, anti-malware software that detects, removes and protects phones and tablets from malicious software.

Go to ally.com/webroot and select Log in to Download. Once you log in to your online banking account, you’ll be directed to the download page where a license key will be presented to you.

Webroot® SecureAnywhere™is not available for iOS devices. However, there are a variety of secure browser apps on the App Store that can provide further protection for your devices.

Many anti-virus software programs include anti-malware, which looks for suspicious behavior by files or software that anti-virus may not detect.

Webroot® SecureAnywhere™ includes anti-malware protection to provide this added security. It won't interfere with existing anti-virus software on your device, so it can be used as an extra layer of protection.

If you have any questions about installing Webroot® SecureAnywhere™, or need help using the software, please go to Webroot.com and select Support at the top of the page. You may also call Webroot® Support at 1-866-612-4227.

1. Once installed on your Android device, open the Webroot® SecureAnywhere™ app.
2. Sign in or register when prompted, and follow the on-screen instructions.
3. Tap your device’s menu button.
4. Select Register.
5. Choose Activate.
6. Enter the unique license key provided to you in the Security Center.

1. First, you'll need a unique license key to activate the software. Go to ally.com/webroot and select Log in to Download. Once you log in to your online banking account, you’ll be directed to the download page where a license key will be presented to you.
2. Then use the Google Play app on your device and search for "Webroot Security and Antivirus".\
3. Once installed, open the Webroot® SecureAnywhere™ app.
4. Sign in or register when prompted, and follow the on-screen instructions.
5. Tap your device's menu button.
6. Select Register.
7. Choose Activate.
8. Enter the unique license key provided to you in the Security Center.

Go to ally.com/webroot and select Log in to Download to download and install Webroot® SecureAnywhere™ onto your Mac, PC or Android™ device. Once you log in to your online banking account, you’ll be directed to the download page where a license key will be presented to you.

Go to ally.com/webroot and select Log in to Download. Once you log in to your online banking account, you’ll be directed to the download page where a license key will be presented to you.

Go to ally.com/webroot and select Log in to Download. Once you log in to your online banking account, you’ll be directed to the download page where a license key will be presented to you.

Your license key is good for one year, and it will be automatically renewed every year at no cost to you for as long as you remain an Ally Bank customer, have used the Webroot® SecureAnywhere™ service in the last 365 days and Ally continues to offer this service.

You’ll enter this same license key for each device where you choose to install Webroot® SecureAnywhere™.

Yes. Webroot® SecureAnywhere™ can be added to Macs, PCs, and Android™ devices. Simply log in to online banking at allybank.com, choose the Webroot offer and follow the on-screen installation instructions. You’ll enter the same license key for each device where you choose to install Webroot® SecureAnywhere™.

Webroot SecureAnywhere is not available for iOS devices. However, there are a variety of secure browser apps on the Apple Store that can provide further protection for your devices.

Prevx is now Webroot® SecureAnywhere™. You will be automatically upgraded from Prevx to Webroot® SecureAnywhere™.

Go to ally.com/webroot to learn more about Webroot® SecureAnywhere™ and how it works.

If you'd like to download and install the software, select Log in to Download. Once you log in to your online banking account, you’ll be directed to the download page where a license key will be presented to you.

Short for malicious software, malware gets installed on your computer or mobile device without your consent and is most commonly used to steal your information and login credentials, which can lead to identity theft and financial crime.

Yes. Ally Bank offers its bank customers Webroot® SecureAnywhere™ — an anti-virus, anti-malware software that detects, removes and protects devices from malicious software — free of charge on up to 3 devices.

Go to ally.com/webroot and select Log in to Download. Once you log in to your online banking account, you’ll be directed to the download page where a license key will be presented to you.